The RESOLVE Conference keynotes and specific sessions will air live from Calgary, Alberta on
October 5, 2016 from 8 am - 5 pm (MST)
October 5, 2016 from 8 am - 5 pm (MST)
ACCESSING THE WEBCAST
At 8 am (MST) the session will begin. There will be a still slide on screen from 7:45 – 8 am.
You can watch it from anywhere that allows viewing of streaming video (like YouTube) using your laptop, iPad, iPhone or Android.
You can watch it from anywhere that allows viewing of streaming video (like YouTube) using your laptop, iPad, iPhone or Android.
*Please note: The webcast address will be provided to registrants two weeks in advance of the conference
Free Upgrades Integral to a Successful Webcast Viewing
WHAT IS A WEBCAST?
Webcasting is a broadcast, like tv, that is viewed over the web versus a television. Webcast registrants will be sent the specific web page on which the event will be broadcast where you will also have the opportunity to interact with other webcast conference participants and pose questions that you would like to ask the speakers.
PROBLEM SOLVING
Please read through the Tips and Hints provided below. These tips and hints solve common issues like echoing and buffering.
Free Upgrades Integral to a Successful Webcast Viewing
Use Google Chrome Browser
(www.google.com/chrome/browser/index.html) versus Internet Explorer to watch the webcast. Google Chrome includes the latest version of Adobe Flash Player and there’s no license or cost necessary. The latest version of Adobe Flash Player and JAVA should be installed on your computer for optimum viewing if you choose not to watch via Chrome.
TIPS AND HINTS
· FLASH: For better webcast viewing make sure your computer, watch the session using the Google Chrome Browser that always has the latest version of Adobe Flash Player. This makes a huge difference.
· ECHO: If you hear an echo, close all other open web pages but the one you are watching. Having multiple pages open can cause an echo.
· BUFFERING 1: Are there a number of you at your office watching this webcast separately? That will eat up a lot of broadband speed. We encourage you to watch the webcast as a team. Some systems can’t handle more than one webcast being watched at a time.
· BUFFERING 2: Buffering is caused by your organization's download speed being too slow. Good news! We are recording each webcast session and they can be viewed later.
· SLIDES: A copy of the slides, when possible, will be posted and links e-mailed to you after the webcast. Not all presenters are comfortable sharing their slides, and some are still working on their presentations minutes before we go live.
· FULL SCREEN OPTION: You can watch the webcast in full screen mode by hovering your mouse over the webcast screen and clicking on "Full". Hit "Esc" to return to the smaller screen and chat room.
· RECORDINGS: All sessions are being recorded. As the cost of these sessions is funded through user-fees (registrations) there will be a charge to watch recordings.
· COMMENTS and POSING QUESTIONS: To make a comment or ask a question, enter it in the chat room bar. You'll be asked to create a username. Choose whatever name and password you like.
COMMON QUESTIONS
What kind of Internet connection do I need to view this webcast?
We recommend viewing this webcast from a wired connection with a download bandwidth of at least 700Kbps. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running three tests is recommended.
We recommend viewing this webcast from a wired connection with a download bandwidth of at least 700Kbps. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running three tests is recommended.
How do I view this webcast?
Viewing a webcast takes place in the browser. This means that this webcast is compatible with most major browsers on most major operating systems. We recommend upgrading your browser whenever possible. Please make sure to enable cookies and turn off pop-up blocker when viewing this webcast.
Does my browser require any plug-ins?
Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/ We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp
Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/ We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp
How do I participate in chat?
Click on the chat window and enter a nickname to begin chatting.
How do I watch a channel in full screen?
Move your mouse over the webcast player and click the "Full" button to enter Full Screen mode.
*Please note, the webcast forum will only cover Keynote Presentations and the Workshop held by Alberta Centre for Child, Family and Community Research, but will not cover the other concurrent sessions.