The City of New Westminster, situated along the Fraser River Estuary, is the oldest municipality in Western Canada. As a waterfront community facing increasing densification and gentrification drivers, the City has a number of stewardship and growth management challenges, including an aging infrastructure; cultural preservation; transportation gridlock; and financial and resource constraints. The recent formation of an empowered AM steering committee has enabled the City to gain significant momentum on its AM journey and the City is one of 19 communities across Canada to receive FCM’s most recent Climate and Asset Management Network (CAMN) grant. Recognizing that change occurs as a process and not as an event, the City’s Strategic Asset Management Plan (SAMP) was developed on the “three states of change” model. The change model was integrated into the AM roadmap and underpinned each of the City’s AM improvement initiatives by breaking down the journey into distinct phases.