Michael Arnold, BComm, CIP, FMA, Account Executive 
Gallagher Insurance

MICHAEL ARNOLD has over 15 years in the financial services industry with 10 of those years being spent in the insurance industry.  He began his insurance career as an underwriter with RSA. He had progressive roles in his five years with the company before making the decision to move to the brokerage side of the industry in 2017. 

Michael currently works with Gallagher Insurance as one of their Realty Specialists, with his primary focus in Condominium and Multi-Family realty.  He has a strong understanding of the Condominium Property Act and how it relates to a corporation’s bylaws and their insurance program.  Along with being a Chartered Insurance Professional he also holds a Bachelor of Commerce from the University of Calgary and is a designated Financial Management Advisor.


Maria Bartolotti, ACCI, FCCI, Owner
New Concept Managers

MARIA BARTOLOTTI was born and raised in Calgary, Alberta, a City she loves to call home with her two adorable and loving dogs Silvio and Dexter. Maria started her career as a Condominium Property Manager back in 2001 and has remained actively involved in the Condominium Community for about 19 years. In 2005 she took a leap of faith and started her own Condominium Management firm, New Concept Management Inc. which has achieved great success. 

Maria completed studies in Business Law, Management, Marketing, Organizational Behavior, Human Resource Management, including various courses and certificates in Property Management, through the Real Estate Council of Alberta and the Canadian Condominium Institute–Southern Alberta to name a couple. In 2014, Maria received her Associate of the Canadian Condominium Institute, along with being awarded the prestigious Fellowship of the Canadian Condominium Institute Designation.

Maria is passionately involved with the Canadian Condominium Institute–Southern Alberta Chapter as the Chair of the Education Committee and member of the Board of Directors. She loves to bring awareness and education to the Condominium industry through educational speaking engagements and writes educational articles on condo industry wide topics.

Sherry Bignell, CIP, CAIB, Vice President, Team Leader - Real Estate Division
BFL CANADA Insurance Services

SHERRY BIGNELL is Vice President, Team Leader and Partner in the Calgary office of BFL CANADA Insurance Services Inc.  Sherry joined BFL in June 2013 and as a senior member of the Calgary team at BFL, she is responsible for leadership of the Real Estate Client Service Managers, servicing of clients as well as producing business. 

Sherry started her insurance career in 1991 and has worked with clients from a variety of industries, but she has dedicated  28 years of her career to Condominium Corporations.  She has a strong background in building client relationships, problem solving, claims management and risk management. 

Education is a key component of what she does, which includes presenting at trade shows, speaking at seminars for property managers, teaching the insurance course for the CCM series and attending board meetings.  

Sherry is an active member of the Canadian Condominium Institute of Canada, Southern Alberta, and the Association of Condominium  Managers of Alberta.  Sherry has earned her CIP and CAIB designations.